Privacy & Policy
Learn how Rajaprana collects, uses, and protects your personal information. Read our privacy practices and your rights.
Last Updated: June 2026
What information does Rajaprana collect?
Information We Collect
We may collect the following information:
Personal Information
- Full name
- Email address
- Phone number
- Country of residence
- Billing information
- Booking details and travel preferences
Account Information
- Login credentials
- Account preferences
- Booking history
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
Merchant Information
If you register your business on Rajaprana, we may collect:
- Business name
- Contact person
- Business address
- Business license information
- Banking and payment information
How does Rajaprana use my information?
How We Use Your Information
We use your information to:
- Process bookings and reservations
- Provide customer support
- Confirm appointments and transactions
- Communicate important service updates
- Improve our website and services
- Prevent fraud and unauthorized activities
- Comply with legal and regulatory obligations
- Send promotional communications where permitted by law
Does Rajaprana share my information with third parties?
Sharing of Information
We may share your information with:
Service Providers and Merchants
To fulfill your booking, we may share relevant booking details with the merchant, spa, activity provider, hotel, or experience operator you selected.
Payment Providers
Information necessary to process payments may be shared with secure payment gateways and financial institutions.
Legal Authorities
We may disclose information when required by law, court order, or governmental request.
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.
We do not sell personal information to third parties.
How long does Rajaprana keep my data?
Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill contractual obligations
- Resolve disputes
- Comply with legal, accounting, and regulatory requirements
When information is no longer required, it will be securely deleted or anonymized.
Does Rajaprana use cookies?
Cookies and Tracking Technologies
Rajaprana uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website performance
- Enhance user experience
- Support marketing and advertising activities
Users may control cookie settings through their browser preferences.
How does Rajaprana protect my data?
Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against:
- Unauthorized access
- Loss or theft
- Misuse
- Alteration
- Disclosure
While we strive to protect personal information, no method of transmission or storage can be guaranteed to be completely secure.
What rights do I have regarding my personal data?
Your Privacy Rights
Depending on your jurisdiction, you may have rights to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your information
- Restrict processing
- Object to certain uses of data
- Withdraw consent where applicable
- Request a copy of your data
To exercise these rights, please contact us using the details below.
Is Rajaprana compliant with GDPR?
International Users and GDPR Compliance
Rajaprana is committed to handling personal information in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable.
If you are located in the European Economic Area (EEA), you may have additional rights under GDPR, including rights relating to access, correction, deletion, portability, restriction, and objection to processing.
Is Rajaprana responsible for third-party websites?
Third-Party Services
Our website may contain links to third-party websites, payment providers, social media platforms, and merchant websites. We are not responsible for the privacy practices of third parties and encourage users to review their respective privacy policies.
Does Rajaprana collect information from children?
Children's Privacy
Rajaprana services are not directed toward children under the age of 13. We do not knowingly collect personal information from children without appropriate parental consent.
Will this Privacy Policy be updated?
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be published on this page together with the revised effective date.
Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.
How can I contact Rajaprana about privacy concerns?
Contact Information
PT Kirana Bali Wisata
Rajaprana.com
- Address: Jl. Bypass Ngurah Rai, Pesanggaran, Pedungan, Denpasar Selatan, Bali 80223, Indonesia
- Email: info@rajaprana.com
- Phone: +62 813-5365-6009
- Website: Rajaprana.com