Privacy & Policy

Learn how Rajaprana collects, uses, and protects your personal information. Read our privacy practices and your rights.

What information does Rajaprana collect?

Information We Collect

We may collect several types of information to provide and improve our services:

a. Personal Information

When you use our services, we may collect:

  • Full name
  • Email address
  • Phone number
  • Billing and payment information
  • Booking and reservation details

b. Non-Personal Information

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on the site
  • Referring URLs

How does Rajaprana use my information?

How We Use Your Information

We use the collected data for the following purposes:

  • To process bookings and reservations
  • To manage payments and confirmations
  • To communicate booking updates, confirmations, or support responses
  • To improve website performance and user experience
  • To personalize content and recommendations
  • To comply with legal and regulatory obligations

Does Rajaprana use cookies?

Cookies and Tracking Technologies

Rajaprana uses cookies and similar technologies to:

  • Remember user preferences
  • Analyze website traffic and performance
  • Improve website functionality

You can choose to disable cookies through your browser settings. However, some features of the website may not function properly.

Does Rajaprana share my information with third parties?

Sharing Your Information

We do not sell or rent your personal data. Your information may only be shared with:

  • Trusted partners and service providers (e.g. payment gateways, booking partners, spa or activity providers)
  • Legal authorities if required by law

All third parties are required to protect your information and use it only for the intended purpose.

How does Rajaprana protect my data?

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against:

  • Unauthorized access
  • Data loss
  • Misuse or disclosure

While we strive to protect your data, no method of transmission over the internet is 100% secure.

How is my payment information handled?

Payment Information

All payment transactions are processed securely through trusted third-party payment providers. Rajaprana does not store sensitive payment details such as full credit card numbers.

Is Rajaprana responsible for third-party websites?

Third-Party Links

Our website may contain links to third-party websites or services. Rajaprana is not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies.

How long does Rajaprana keep my data?

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfill booking and service purposes
  • Comply with legal, accounting, or reporting requirements

What rights do I have regarding my personal data?

Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion of your data
  • Withdraw consent for data processing

You may contact us at any time to exercise these rights.

Does Rajaprana collect information from children?

Children's Privacy

Rajaprana does not knowingly collect personal information from children under the age of 13. If you believe that a child has provided personal data, please contact us immediately.

Will this Privacy Policy be updated?

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

How can I contact Rajaprana about privacy concerns?

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us: