Your Gateway to Activities

About Us

Rajaprana is your gateway to activities. An online travel agency that enables users to book spa, wellness experiences, and other activities through a centralized activity booking platform.

100+
Activities
50K+
Happy Users
4.9★
Rating

Trusted by Partners

Booknpay Stayindo Hotel Domestik

FAQ

Frequently Asked Questions

General Questions Questions

Rajaprana is an online travel agency (OTA) platform focused on activities, spa, wellness, and lifestyle experiences.
Rajaprana was created to provide a platform for local properties to sell their services online without being burdened by high transaction commissions.
Rajaprana supports various services including spa treatments, wellness experiences, gym services, and other activity-based offerings.
Rajaprana combines modern technology, responsive customer support, and competitive pricing to create value for both users and partners.
Rajaprana strongly supports local properties, enabling them to offer more affordable prices to customers through a localized and fair approach.
Anyone can use Rajaprana to discover and purchase spa, wellness, and activity services at affordable prices.
Spa, wellness, and activity-based properties can list their services on Rajaprana by contacting our team at info@rajaprana.com.
Rajaprana is supported by a professional team consisting of administrators, developers, customer support specialists, and digital marketing experts.
Vendors related to spa, wellness, and activity services are welcome to collaborate and list their products on Rajaprana.
Rajaprana is supported by marketing and digital marketing teams that help connect properties with the right customers.
Rajaprana is supported by a dedicated developer team and customer support to ensure a smooth and reliable experience for both users and partners.
Rajaprana provides digital exposure and marketing support to help vendors reach a wider audience.
Rajaprana is an innovation developed by the Booknpay team and has evolved into a modern OTA through continuous improvements.
Rajaprana is open to accepting new partners and service listings at any time.
Rajaprana is based in Bali at Bali Synergy Hospitality Building, 3rd Floor, Istana Regency Shop L18, Denpasar, Bali, Indonesia.
Users can find available activities through the search feature or by visiting https://rajaprana.com/search.
Rajaprana offers a professional, reliable, and user-focused platform for booking spa, wellness, and activity services.
Rajaprana helps vendors reach a wider audience while maintaining fair pricing and strong promotional support.
Bali is a global destination for wellness and lifestyle experiences, and Rajaprana is dedicated to supporting high-quality local services.

Listing Business Questions

Product listing on Rajaprana is the process of registering and presenting services professionally and attractively on the Rajaprana platform.
Services such as spa treatments, gym services, cruises, and other activity-based experiences can be listed on Rajaprana.
All vendors that provide activity, spa, wellness, or related services and meet Rajaprana’s standards are eligible to list their products.
Vendors can contact the Rajaprana team via email at info@rajaprana.com to submit an inquiry regarding their listing request.
There is no upfront setup fee for listing products. Vendors only pay a transaction-based commission, with the rate agreed upon in a mutual contract.
The Rajaprana team will provide a form for vendors to complete, after which the team can assist with setup or allow vendors to manage it independently.
Listed products are supported by professional marketing efforts to increase visibility and reach potential customers.
All listings are reviewed based on content quality, including photos, keywords, descriptions, and itineraries to ensure high-quality and competitive offerings.
Listed products will appear on the Rajaprana frontend and be publicly accessible to users.
Partners will receive dashboard access to manage their products and view performance reports related to their listings.
Listing on Rajaprana helps local properties expand their reach, grow their business, and access a broader customer base.
Rajaprana is a supportive platform designed to help vendors grow through technology, marketing support, and fair business practices.

System Features Questions

Partners can securely log in to the system to easily access and manage their property through a dedicated dashboard.
Yes, you can create and manage multiple user accounts with controlled access permissions for your team.
You can manage detailed property information including descriptions, tax settings, terms and conditions, and other essential details.
You can manage all services you offer, including pricing, availability, inventory levels, and discounts.
Yes, inventory can be managed regularly based on specific days and time slots to ensure accurate availability.
The blackout feature allows you to close inventory or disable services from being sold on specific days or hours.
You can view, manage, and monitor all reservations directly from the dashboard in real time.
Calendar management helps you forecast availability and switch views based on daily scheduling and operational needs.
You can access detailed reports including booking performance, customer country data, top treatments, top therapists, and overall sales reports.
You can add and manage reviews submitted by guests to maintain transparency and improve service quality.
Yes, partners can independently set up and manage their preferred payment gateway within the system.
Yes, the system provides a therapist commission feature that allows you to set commission rules and track therapist earnings.

User Website Usage Questions

Users can browse and explore a wide range of activities, spa, and wellness products directly through the Rajaprana website.
Each product page provides complete details including descriptions, pricing, availability, and important service information.
Yes, users can add selected products to the cart to review their bookings before proceeding to checkout.
The checkout page allows users to complete their booking easily by reviewing order details and entering required information.
After payment is completed, users receive a simple and clear reservation confirmation for their booking.
The Recently Viewed feature helps users quickly revisit products they have previously viewed.
Rajaprana provides recommended products based on popular choices and user interests to enhance the browsing experience.
The New Property feature allows users to easily discover newly listed properties and services available on Rajaprana.
Users can view testimonials from other customers to gain confidence and insights before making a booking.

Privacy & Policy Questions

Rajaprana collects personal and non-personal information to provide and improve our services.
We use your information to process bookings, manage payments, communicate with you, and improve our services.
Yes, we use cookies to remember preferences, analyze traffic, and improve website functionality.
We do not sell or rent your personal data. Information is only shared with trusted partners and when required by law.
We implement technical and organizational security measures to protect your personal data from unauthorized access and misuse.
All payment transactions are processed securely through trusted third-party providers. We do not store sensitive payment details.
No, we are not responsible for the privacy practices or content of external websites linked from our site.
We retain personal data only as long as necessary to fulfill service purposes and comply with legal requirements.
You have the right to access, correct, delete your data, and withdraw consent for data processing.
No, we do not knowingly collect personal information from children under the age of 13.
Yes, we may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
You can reach us through our website at https://rajaprana.com or email us at support@rajaprana.com.

Terms & Conditions Questions

These Terms & Conditions govern your use of the Rajaprana platform and services.
Rajaprana may only be used for lawful purposes related to booking and listing services.
Bookings made through Rajaprana are subject to availability and partner terms.
Payments are processed securely through third-party payment gateways.
Cancellation and refund policies depend on each service provider.
Vendors are responsible for the accuracy and quality of their listings.
Rajaprana acts as an intermediary and is not liable for partner service failures.
All platform content is protected by intellectual property laws.
Rajaprana may update Terms & Conditions at any time.
Users can contact Rajaprana for questions or concerns regarding these terms.